Do you require assistance? Please select from one of the following options:
Self Help

Email Support
Please complete the form below and we will get back to you as quickly as possible.
Telephonic Support
 Please call us on +27 21 657 5960. 


Home / Mi-Plan Financial Planning Software / Completely remove the Mi-Plan Windows desktop application

Completely remove the Mi-Plan Windows desktop application

Mi-Plan windows desktop application

If you are having trouble with the Mi-Plan software then please follow the this procedure to remove and then reinstall. Note, that your client files (i.e. JoeSoap.client) will not be affected in any way.

  1. Open Control Panel (Press Windows Key and R, type control and press Enter) and click Programs and Features.Control Panel - Uninstall
  2. Double click Mi-Plan and confirm that you want to uninstall.
  3. Open Windows Explorer (Press Windows Key and E) and go to C:\Program Files (x86)\Mi-Plan\MI-PLAN. If this folder exists then ensure it is empty. If the folder does not exist even better.
  4. In Windows Explorer go to C:\ProgramData\Mi-Plan. If you cannot see the ProgramData folder then do the following else skip to step 7.
  5. In Windows Explorer select the View tab.Windows Explorer - View tab
  6. Select  Options – Change Folder and Search options.
    Select the View tab.
    Select Show hidden files, folders and drives.
    Untick Hide protected operating system files.
    Press OK.Folder options
  7. Now go to go to C:\ProgramData\Mi-Plan. Don’t delete ProgramData, only the Mi-Plan folder.
  8. Delete this folder. Click Yes.Delete ProgramData Mi-Plan
  9. In Windows Explorer go to C:\Users\YourUserName\AppData\Local\Mi-Plan. Replace YourUserName with your profile user name.ProgramData - Mi-Plan
  10. Delete the Mi-Plan folder. Do not delete the Local folder.
  11. In Windows Explorer go to C:\Users\YourUserName\AppData\Roaming\Mi-Plan.
  12. Delete the Mi-Plan folder. Do not delete the Roaming folder.
  13. Mi-Plan is now completely deleted from your system.
  14. To install please follow the Mi-Plan Windows desktop installation guide here.