There are numerous pages within Mi-Gateway that have the option to upload a mandate. Follow these steps to upload a mandate:
How to upload a Mandate on Mi-Gateway
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There are numerous pages within Mi-Gateway that have the option to upload a mandate. Follow these steps to upload a mandate:
The Documents page in Mi-Gateway has a structured tree that displays your fact sheets and mandates.
The “Index was out of range” error is a common error when trying to run the Mi-Plan Desktop application for the first time. It is due to not installing SQL server compact edition on your device.
Mi-Gateway manages the life cycle between brokers, their clients and Mi-Plan. It is a secure web application that allows financial documents to be downloaded and stored.
A broker’s client can be invited to register on Mi-Gateway so that they can view their documents and edit their personal details. Follow these simple steps to invite your clients to register on the Mi-Gateway website. Log in to Mi-Gateway then go to the Clients tab.
If you have a problem that you cannot solve, our support team will be able to assist. With your permission, you can enable one of our support staff to gain access to your device and help you solve your problem. TeamViewer is a third-party application that allows us to remotely access your device. You will…
Mi-Gateway does not allow PDF’s to be uploaded, as ID documents, as it only allows files in an image format. Here is an easy tutorial on how to convert a PDF to an image. Open your PDF Document. In your start menu type “snipping tool” (without inverted commas) and select the Snipping Tool application.
Please follow this guide if your Broker information in the reports is incorrect. Delete the “PQlicense.xml” file in the following location: C:\ProgramData\Mi-Plan\Mi-Plan\Resources Run the Mi-Plan application and you will be prompted to get a new license file. Login and complete the update process. Run the Mi-Plan application (if it did not start on its own) and…
Please follow this guide to add a Client to Mi-Gateway. Navigate to the Clients Page. To add a client press the “Add Client” button. All fields in orange and marked with ** are required to save the client. Fields marked with a single * are required to complete the client. 3. In the “Identity Document”…
This tutorial illustrates how to combine different products and assets into an Investment Plan and how to generate an Investment Summary Report. Click on the link below to watch the video.